♡ Our temporary address for September & October 2024 is ‘The Bare Theory, 6/226 Oxford Street, Leederville, 6007. Limon Spa is now merged together with The Bare Theory and our new spa location is almost ready. (We will stay on Oxford street)

♡ If you are late, we won't be able to go ahead with your treatment because we have to follow a very strict hygiene routine between clients. This includes traffic, rain, parking, work related and personal reasons. Please plan ahead to be on time to your appointment.

♡ If you are feeling unwell or have been around people that are sick, please reschedule your appointment with 48hrs notice. Our therapists can't perform treatments if you are sick. If you decide to come in unwell you will politely be declined and the same rules will apply as "no show".

♡ If you have any requirement regarding your appointment that would affect the chosen therapist, room set up, treatment steps and/or products please let us know at the time of the booking is made. We aren’t able to change and prepare on the day of your appointment. A notice from your end is very important to make sure you receive what you are after and we can get organised for any wishes and requirements.

The above rules are for the health & safety of our clients and therapists. Without these rules we can't perform treatments safely, hygienically and efficiently. If you have any questions please get in touch! Thank you for your understanding.

Booking
You can make your booking by email or on our website through the online booking system.

BY SCHEDULING YOUR APPOINTMENT, YOU ACCEPT THE TERMS & CONDITIONS OF OUR POLICIES.

A reservation deposit is required to secure all bookings. This applies to every client. This must be paid at the time of the booking online. If the payment is not made at the time of the booking, your appointment request will be automatically declined.

Please note we require 48 hours sms or email notice about any cancellation, date and appointment change, treatment or product change.

At the time of the booking please tell us if you have any medical conditions, allergies or are pregnant.

If you have allergies to any ingredient, please inform us at the time of the booking is made so we can change it to a suitable alternative.

Facials

A week before your facial please stop exfoliating your skin with both physical and chemical exfoliants and avoid any strongly stimulating and active home treatments (for example retinol, AHA, BHA, acne treatments etc).

Male guests, please shave on the day of your facial treatments.

We can perform all of our facials at any stage of your pregnancy however it is very important for us to know even if it is in the early weeks.

If you have any allergies, sensitivities or reacted to products and treatments previously we have to be informed at the time the booking is made (and not on the day of your facial) so we can be prepared and provide a safe treatment.

Before you book in for a facial please consider the following wait times:

4 weeks - after receiving botox

6 weeks - after receiving fillers

12 weeks - after receiving threads

1 year - after receiving any face lifting and/or surgery and please check in with your doctor, as we will need their approval.

Microdermabrasion & Hydrabrasion Facial -aftercare-

What may occur after your treatment:

Some peeling and/or flaky skin may occur after your facial.
Keep the skin well hydrated by using pure & natural (alcohol, perfume and toxin free) products.

You may experience breakouts within a few days. This is completely normal as the treatment is drawing the impurities to the surface giving you a clearer result once the breakouts have settled.

You might find your skin looking a little red/pink and/or sensitive after. This will settle down in a few hours.

Please avoid:

The direct sun for 24 hours and make sure you use a minimum of SPF 30 physical (zinc) sunscreen.

Strenuous activities/exercise on the day, sweating can irritate your skin.

Exfoliating for a week and using products containing AHA, BHA, glycolic or lactic acid. Your skin has just been deeply exfoliated and may react and cause sensitivity or stinging sensation.

Facial waxing, IPL, laser or skin needling treatments for at least a week after your treatment.

Trauma such as scratching or picking at the treated area.

*If you need to use make up after your treatment, please use natural ingredients and a light application.*

Parking
Free parking is available on Richmond street and the surrounding streets.

We can not take responsibility if you are late or can not find a parking on time.

Children
We love kids but unfortunately do not offer any crèche services, so babies and children need to be left at home. We as a day spa need a quiet and relaxing environment for all our clients, plus spa tools, hot wax and treatment machines can be very dangerous for little ones. If you arrive with your child, we won’t be able to do your appointment and same rules will apply as for “no show”.

Arrival
Please arrive 5 minutes prior to your first appointment as late arrival may reduce your treatment time. In the interest of other spa guests, please turn mobile phones off or silent. We will take care of your belongings, but can not take responsibility for loss or damage. If you have any items that are particularly expensive it may be best to leave it at home.

Guests suffering from infections, intoxication or flu will not be permitted to have treatments at Limon Health & Beauty Spa for the safety of your own health and our staff members. If you arrive unwell and we can't proceed with your treatment, our cancellation policy applies.

Payment
As payment we accept cash, eftpos, visa, bankcard, Amex or MasterCard - (surcharge applies for card payments). Unfortunately we don't accept personal cheques.

We try to keep our website and price lists up to date, however the management has the right to change any prices without notice.

Consultation & Privacy
In the interest of client care, before your first treatment a consultation form must be completed and signed. Please disclose any medical condition, injuries and prescription medication you are taking. Every client has the right to privacy and confidentiality. All the conversations and information of your consultation form will remain confidential.

Our Treatments
All of our facials except the LED is suitable during any week of a pregnancy.

If you are receiving facial waxing, please don’t shave. Let the hair grow to its maximum length or at least 1cm.

Male guests, please shave on the day of your facial treatments.

Underwear must be worn for all treatments.

If you do arrive late for your appointment, the time of your treatment will be reduced in order to accommodate an on-time start for our next guest.

Rescheduling & Cancellation
When rescheduling or cancelling appointments we require a minimum 48 hours notice.
Any cancellations, rescheduling or change after the required time, or any failure to attend your appointment, will result in the loss of the reservation fee, or your gift voucher being fully redeemed. If you give us 48hrs+ notice, the reservation fee can be refunded or transferred to another appointment at a later date.

Please note we can’t accept cancellations within 48hrs for personal reasons (for example - change in work, roster, family events or baby sitting cancellations). Thank you for your understanding.

If you cancel or change within 48hrs we will ask for a reservation deposit payment for any future appointments regardless of the duration of the service.

Gift Vouchers
Cancellations made within 48 hours or failure to attend appointments will result in gift vouchers becoming void or have the value of the cancelled treatment deducted. The gift voucher number must be provided at the time of booking. Gift vouchers will expire 3 years from date of purchase unless otherwise written. Expired gift vouchers cannot be redeemed. Gift Vouchers cannot be exchanged for cash and cannot be used to purchase products or used in conjunction with special offers, unless it is written and approved by the management. No refunds or monetary returns will be given. Limón Spa will not be liable for any gift vouchers lost, stolen or damaged.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rochebeautycurated.com (the “Site”).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

When you visit our spa for a treatment and you provide your email address and/or sms number we may send you information about our upcoming specials or important updates. You can easily opt out from these by replying ‘stop’ to the sms or unsubscribe from the newsletter.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The information collected through this website remains the property of www.limonspa.com.au and will not be sold or shared with any third party, unless it is used for information/survey material in the best interests in improving Limon Spa and its website. Limon Spa ensures that both it and commissioned third party’s use information in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thebaretheory.com.au

Info & Policy